Our Technicians
When you invite a company into your home or business, you put yourself, your family, and your assets in a vulnerable situation. We take this responsibility very seriously. Our technicians are subjected to thorough screening before they are hired. We make it a point to hire only those individuals that our owners and managers would feel comfortable having in their own homes with their families.
Ongoing Training & Qualified Support Results in the Best Service You Can Get
We are committed to providing you with excellent technical service. That’s why we require our technicians to attend training sessions on a regular basis. Not only do you receive service form a trained service technician, but every technician has a highly competent and experienced field supervisor who provides valuable backup to each technician. This allows you the security of knowing that every one of our service technicians can get a second opinion about any technical question they may encounter from a highly qualified expert.
Your field technician is also supported by additional back up. If a question comes up prior to performing any work for you or if a part needs to be special ordered, the technician can access this service with nothing more than a call to the office support team.
When you combine these professional aspects of the company with thoroughly stocked service vehicles, state-of-the-art communication technology, family oriented and friendly service people, and thorough employment screening, you can see why we offer the best service you can possibly get.
The bottom line is, you’ll enjoy having our friendly and family-oriented technicians in your home. Not only are our technicians highly skilled and technically qualified, but you can count on them to act in a polite and professional manner. This includes keeping their work area clean by covering the floor where they work or walk with drop cloths, runners, or floor savers. When they are finished, they will clean up their work area so well that no one will ever know they were there.
Thank you so much for taking care of business so that our people can enjoy the good quality of air in our work environment. We are happy to have the opportunity to work with professionals like your company.
– Swey-Shen Alex Chen – CEO, IGE Therapeutics, Inc.